At The Best Franchise Awards ran by Smith & Henderson and sponsored by RBS, The Creation Station scooped two prestigious awards, the 5 Star satisfaction award and the Award For Continuous Improvement.
The 5 Star Satisfaction award is based on an independent and anonymous survey of The Creation Station franchise owners. The Creation Station’s commitment to regular and on-going developments gained them the Continuous Improvement Award.
Sarah Cressall Managing Director and Founder of Creation Station said,
“I am thrilled to have gained both awards. I understand the importance of listening and responding to our team of Franchise owners and striving to exceed our customer expectations as well as maximizing new business opportunities. We now inspire over 12,500 children and families per week through our classes, parties and events and we couldn’t do this with our great team of franchise owners and our Creative Hub head office team. My thanks go to all our franchise owners, our head office team and the team at Smith and Henderson for their on-going support to help us all make a positive difference to others.”
The Best Franchise Awards sponsored by RBS, are unique because they based on the satisfaction of current franchisees. Franchisees are asked to rate their franchisor on everything from training and support, to shared goals and how the experience of being a franchisee has compared with their expectations. This genuine recommendation by existing franchisees is a powerful marketing tool for winners, as it demonstrates a genuine testimonial from people living and working within their brand every day.
Steven Frost, CEO of Smith and Henderson said,
“We would like to congratulate The Creation Station on gaining these two prestigious awards. What makes these awards unique is they are based on feedback from the real experts, thousands of actual franchisees. 2016 had a record number of entries into the awards with the winners recording record levels of franchisee satisfaction.”
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For more information about The Creation Station visit www.thecreationstation.co.ukk or email firstname.lastname@example.org.